Concept and brief description
Performance management is the process that managers use to make sure their employees’ activities and outputs contribute to the organization’s goals. First the company needs to determine which aspects of performance are relevant to the company’s goals. Next, they measure the relevant aspects of performance through performance appraisals. Finally, managers provide employees with information about their performance so they can adjust their behavior to meet the company’s goals.
Companies use performance management systems to meet three broad purposes. Effective performance management helps the company meet their business objectives. It does this by helping employee’s link behavior with the company’s goals. The administrative purpose of performance management is to provide info for day to day decisions about salary, benefits, recognition, and retention or termination. The developmental purpose of performance management is using the system as a basis for developing employees’ knowledge and skills.
Emotional Hook
Imagine running a company where everyone just did what they thought needed to be done? Would anything really get done? If there were no clear job objectives who would be accountable? How would you hire anyone or fire anyone?
Key points to elicit in discussion
There are different strategies of performance appraisals that work best for different companies. Is it better to stick to just one or a conglomerate of appraisals?
Facilitative Questions
What strategy would work best for the company I’d like to start?
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